How it works

From hamper to wardrobe, without the guesswork.

A simple, tracked process built around one promise: you always know what is happening to your clothes and what it will cost.

The journey

Six clear handoffs.

Each order has a status you can follow from your account or the tracking page. If anything needs your attention, we contact you before proceeding.

Digital garment and bag records
Insured handling on every order
Proactive delay updates
Pay online or on delivery
  1. Step 1No pickup fee · 2-hour windows · 7-day horizon

    Choose a pickup window

    Book online in under two minutes. Pick any two-hour window over the next seven days. You'll receive a confirmation with your order number immediately.

  2. Step 2Counted twice · Photos on request · Digital receipt

    We inspect and count

    At the shop, each bag is opened and every garment is counted and checked. Pre-existing stains and damage are photographed before cleaning.

  3. Step 372-hour approval window · No silent charges

    You approve any change

    If the final amount differs from your estimate, we send a revised quotation with the reason. Nothing is cleaned until you approve it — by link, email or your account.

  4. Step 4Trained handlers · Eco-friendly solvents

    The right process

    Your order follows the fabric-specific route: wash and fold, dry clean, steam press or hand care. Every stage is logged against your order.

  5. Step 5QC sign-off · Packed by order

    Quality check & pack

    A final check covers stains, seams, buttons and finish. Orders are packed by order number, not mixed with anyone else's laundry.

  6. Step 6OTP handover · Live status updates

    Delivered with OTP

    Our own riders deliver in the same two-hour windows. Share the one-time code with the rider only when you receive your order.

The approval promise

No surprise bill. Ever.

Laundry is priced per garment, and the exact count is only known once we open your bag. Instead of guessing or charging first, we send you an exact quotation before cleaning.

If it matches

Cleaning starts immediately. You'll see the final amount on your account.

If it differs

You get a revised quotation with the reason. Approve, reject or ask us to recheck.

If you reject

We hold the order and discuss options: return as-is or a reduced scope of work.

If you don't respond

We remind you once. After 72 hours, the quotation expires and the order waits for instructions.

Example · revised quotation

Order #IL-2431 · Wash & Fold

Estimated garments
10 pieces
Counted at the shop
12 pieces
Difference
+2 pieces
Original estimate
₹420
Revised total
₹500
We show the exact reason for every change, and nothing is cleaned until you approve.

Illustration only · actual approval happens securely by email link

Ready when you are.

Book a one-off pickup or keep the weekly slot. You can reschedule up to four hours before pickup from your account.