FAQ

Honest answers, before you hand over your clothes.

If something isn't covered here, message the care team — we'd rather answer a question up front than surprise you later.

Still unsure?

Describe the garment or send a photo. We'll recommend the right service and give an honest expectation of the result.

Contact the care team
Our promise: the amount we ask you to approve is the amount you pay. No surprise additions after cleaning.